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Operations + Marketing Manager

The deadline to apply is: Jan 5, 2024

About the Role

DesignKREW is looking for an enthusiastic and talented Operations + Marketing Manager to join our team!

 

We are very passionate about what we do! We empower feminine entrepreneurs to build wildly successful brands through positivity, growth, play, mindset, brand coaching, marketing strategy, consulting, and community.

DesignKREW is a digital marketing agency that serves successful lifestyle brands that are looking to expand their reach. 

 

The Operations + Marketing Manager will report directly to our CEO, Jessica. This role is perfect for an energetic, confident, and detail-oriented digital marketer and copywriter who knows and loves all things systems, operations, and processes! This isn't for the dabbler. We are looking for someone who is committed and ready to help create great things. 

 

The Operations + Marketing Manager is responsible for establishing, implementing, and managing processes to keep projects running smoothly and supporting the execution and delivery of services for our growing portfolio of clients.

The position requires a sharp eye for detail, strong organizational and communication skills, an intuitive ability to anticipate and meet needs, the ability to establish great rapport with the team and clients, build professional relationships, and experience in managing both teams and project deliverables.

This Is Perfect For You If:

  • Have at least 1-2 years of digital marketing agency experience.

  • You’re detail-obsessed and love creating systems to keep things organized

  • When you notice a problem, you take the initiative to solve it without being guided to do so

  • You’re highly organized and good at time management 

  • You’re a thorough, thoughtful communicator 

  • You’re a self-starter 

  • You’re reliable 

  • You’re a problem solver 

  • You’re motivated to work 

  • You have experience managing multiple projects at the same time  

  • You have client-facing experience.

  • You’re adaptable and always willing to pitch in. 

  • You’re an over-achiever and don’t have a “that’s not my job” mentality.

  • Bonus points if you have experience writing copy for various marketing efforts, including blogs, email newsletters, as well as meeting minutes, etc.

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Details:

  • Starts ASAP

  • Will work on multiple client accounts

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Key Responsibilities:

  • Take ownership of the designKREW operations strategy vision 

  • Manage the team and ensure timely completion of projects by tracking progress in the agency’s project management system (Asana) and checking in with team members daily. 

  • Come up with new ideas and a plan when you notice something that could be improved or “smoother”

  • Support team in coordinating daily deliverables and receivables – including facilitating client-facing feedback. 

  • Facilitate weekly meetings with the CEO and team members, take notes, and ensure projects are on track and accounted for in the project management system.

  • Work closely with the CEO to provide project/team updates, evaluate the efficiency of current processes, and present ideas to promote business growth.

  • Establish and implement systems to facilitate team processes and ensure an exceptional client experience.

  • Serve as the main liaison between CEO, team members, clients, and outside parties.

  • Assist with the onboarding process for new clients and team members.

  • Adhere to agency processes, procedures, and best practices.

  • Communicate with the team via Slack and Asana

  • Available to work and respond to Slack messages and emails M-F between 9 am and 5 pm PST (some flexibility can be discussed)

  • Problem-solve and look for solutions before asking the team questions 

  • Meet with the team weekly on Zoom

Requirements:

  • An operations + marketing ROCKSTAR who has experience showing exemplary client-facing and project management experience in the marketing industry, trustworthiness, and a problem-solving, detail-oriented nature

  • BA/BS in Marketing, Business, Communications (or related field); or equivalent work experience

  • 1-2 years experience working within a digital marketing agency setting

  • Advanced understanding of digital marketing, branding, advertising, social media, and website design

  • Ability to communicate clearly and concisely in both written and verbal form

  • Experience with project and team management

  • Proven ability to balance multiple priorities and meet deadlines within a fast-paced, remote environment

  • Excellent organizational skills and attention to detail

  • Strong work ethic, positive, self-motivated, health-oriented, energetic, outgoing, and reliable

  • Fluent in English

  • Able to handle multiple tasks and clients for a creative agency

  • Hours are flexible but a consistent schedule is needed and work hours will need to fall between M-F 9 a.m. - 5 p.m. PST

  • Experience using Asana and Slack a must

  • Include the word pineapple in one of the answers in the application

  • Worked remotely previously

  • Willing to undergo a paid trial task 

  • Willing to have an initial 3-month paid trial period

  • Tech-savvy, preferably with:

    • Asana

    • Slack

    • ConvertKit

    • Zoom

    • Dropbox

    • Google Suite

    • Stripe

    • Working knowledge of platforms such as Wix, Squarespace, Kajabi, Convert Kit. 

What we can offer you:

  • 100% Remote work: work wherever you’d like as long as you can work the required hours and be responsive daily

  • Flexibility:  we do our best to be flexible with you  

  • Learning Environment:  we want you to succeed and will work with you to help your skills skyrocket!

  • A fast-growing agency with room for growth 

  • The opportunity to help brands increase their impact 

 

  • We create beautiful things that have a powerful impact … and you can be a part of it! 

  • Every day brings the opportunity to work on something new!

How to Apply:

Please submit your application here: https://forms.gle/b1wfTK2B8tw6VzZa8 

The deadline to apply is: Jan 5, 2024 

What you must include in this application form:

Samples of your work 

Answers to the listed questions in the form

 

Application Policy & Process

We will only be responding to the submissions we believe are a potential fit. All questions about the details of the position and compensation will be answered AFTER we reach out to you to discuss your submission.

 

If your submission truly is A+, please expect to hear from us soon with the next steps in our interview process.

We look forward to hearing from you!

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